Terms and conditions


Yes-Pico houses are traditional restored buildings following local architectural standards, envolving local stone craftsmenship.

Yes-Pico houses are classified as local tourismo housing, which licenses were granted by São Roque do Pico Town Hall.


The property is runned by Yes-Pico, Lda. based in Alto da Cruz n.19-A, Santa Luzia, ZIP Code 9940-102 São Roque do Pico, Azores Islands.

Accomodation Description

Casa Turquesa and Casa Lilás offer a single bedrrom with two beds and a couples bedrrom while the smaller one, Casa Amarela, which is a studio, has only one bedroom. Besides this, all three houses share the same room structure: living-room, kitchen and bath-rooms. They all are well equipped in order to provide a restful, comfortable and easy way of life during your stay. They also provide you with green spaces outside, a garden and private parking area.


Minimum stay is two nights.

Booking can be made at least onde year before checkin.

A booking is considered confirmed when the client pays 50% deposit of the total value of its stay. Remaining 50% should be paid on our reception after the checkin is made.


Payments can be made by bank wire/transfer or by check issued to "Yes-Pico".


Cancellations and late changes must be made over the phone to our booking office.

"Yes-Pico" considers a reservation cancelled if the customer indicates his will to cancel it, or indicates the will to shorten its stay.

These are the cancellation terms:

1. 30 days before the checkin date

Return of 50% payed earlier - the deposit;

2. Less than 30 days before the checkin date

Total loss of the 50% reservation deposit.

Check in e Check out

Check-in can be made at any suitable time to the customer as long as it is as  accurate  as  possible.

Check-out can be easily done the same way, although these are made usually until 12:00, offering the customer access to all common areas.

Non smoking space

It is forbidden to smoke inside Yes-Pico houses, according to Portuguese Law nº37/2007 issued August the 14th, 2007. You can only smoke on the outside areas.


We have a complaint book accessible at any time in our front desk.


Before every check-out there is an inspection in order to make an acessment to eventual damages in our houses.

To Yes-Pico, his given the right to collect for any possible damages and losses inside the limits of our property.

After this, a bill is issued by letter, to the customers address with the billing and/or payment receipt.


In each unit there is a guestbook where every customer can leave freely his opinion or testimonial.


Phone, Fax & Internet

Our guests have access to a fax machine, phone at the reception and wireless Internet in each house and their surroundings.


To have access to telecommunication services, you must request by phone or email, desirably at the time of the booking or just right after it.

These costs depend only of the service provider and are not of our responsability.

Welcome Basket

We provide an amiable welcome basket with fruit, local bread, azorean butter, jams and bottled water.


We do not provide a breakfast service nor any other meals. All of the houses are fully equipped with the necessary appliances to cook. 

Conveniently there is also a café right next to our property.

Laundry services

Bed sheets:

Bed sheets will be changed whenever a new guest arrives and every week in any stay longer than 5 days.

Towel sets:

Towels will be changed whenever a new guest arrives and every week in any stay longer than 3 days.

You can ask for an extra change of set (it will be charged).


Our prices will be posted every year in January by the manager.

Any reservation made before pricing updates will not suffer any change.

Pricing covers for bed sheets, towel sets, electricity, water supply and accomodation.

General Regulations

The confirmation of a reservation assumes that the guest and customer accepts and complies with the terms and regulation and, like us, enjoy a social rich environment.

Key delivery

Key delivery is made by the management only.

It will be made when the management explains the regulation and shows the accomodation.

If asked and in special circumstances, keys can be delivered in specific location.

Animals and Pets

Pets are not permitted in Yes-Pico houses.


Outside there are heavy stone walls surrounding the property. We advise strongly not to jump over or climb them and we do not take responsability for any accidents.